Neil Shah is a stress management consultant, success coach and motivational speaker. He also has a longstanding interest in hypnotherapy, neurolinguistic programming and strategies to promote well-being, and has trained extensively in these fields. He is the founder and director of the Stress Management Society (www.stress.org.uk), one of the UK's leading authorities on stress management and well-being issues, and managing director of the consultancy firm Praesto Training and Development (www.praesto.uk.com). He is a qualified practitioner in hypnotherapy and counselling and communication skills, and a licensed practitioner of NLP, having trained with Richard Bandler and Paul McKenna. He is a member of the British Association for Counselling and Psychotherapy, the General Hypnotherapy Register and the NHSTA Directory of Complementary and Alternative Practitioners. He is a regularly featured media expert on stress, writing for newspapers and magazines including Men's Health and Top Sante, as well as providing consultancy support to large corporations such as British Airways and Shell.

About the author iii Author's note iv What is NLP, and How Can it Help Me? 1. Preface 1 2. About this book 4 3. What is NLP? 7 4. Where does NLP fit into traditional psychology? 13 5. Basic assumptions of NLP 21 Using NLP to Win Friends and Influence People 6. Communication 31 7. Creating rapport 37 The Language of Success 8. NLP and language 56 9. Meta programs 59 10. The meta model 87 11. Employing the language of success 100 12. Embedded commands 104 Creating a Toolkit 13. Goal-setting 116 14. Visualization 131 15. Anchoring 144 Integrating Your Learning 16. Modelling 157 17. Change 175 18. Modality check 191 19. Applications of NLP 197 Acknowledgements 202 Further reading 203 Index 205