People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts
Author(s): Robert Bolton
A communication-skills handbook that can help you eliminate a wide range of communication problems. It describes the 12 most common communication barriers, showing how these 'roadblocks' damage relationships by increasing defensiveness, aggressiveness or dependency;and presents effective skills of listening, asserting yourself, resolving conflicts and working out problems with others. Your family can become closer, your friendships warmer, and your work relationships more productive.
Product Information
General Fields
- :
- : Simon & Schuster
- : Simon & Schuster
- : 0.339
- : October 1987
- : 203mm X 137mm
- : books
Special Fields
- : Robert Bolton
- : Paperback
- : 1
- : English
- : 302.34
- : illustrations